Filestack FAQs

You should check your spam or trash folders. Also, services like Yahoo are automatically denied for security reasons. Try to create your account with another email provider if possible.

The file viewer is a paid add-on, you could buy it, or ask the Customer Success team to enable it temporarily to test it so you can upload files online without any hassle.

• Log in to your Developer´s Portal.
• Go to your API key (the app you want to change)
• On the left menu at the bottom, under your account, go to invoices.
• There, you´ll find the Payment section, where you can easily update your info.

You should make sure that you don't have anything blocked on the website, such as trackers or ad blockers. Disable them and try again. Alternately, try using another browser or an incognito window, just keep in mind that the site needs cookies and scripts to display and work correctly.

This error is directly related to an unpaid invoice. Sometimes debit cards don't have enough funds for the automatic payment, credit cards run out of credit, or the cards expire. Please check your card at your bank in order for the payment to go through.

Microsoft Azure, Dropbox, Google Could Services, Rackspace, and Amazon S3

You should make sure that you don't have anything blocked on the website, such as trackers or ad blockers. Disable them and try again. Alternately, try using another browser or an incognito window, just keep in mind that the site needs cookies and scripts to display and work correctly.